Delivery When will I get my order? Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: ● USA: 3–4 business days ● Europe: 6–8 business days ● Australia: 2–14 business days ● Japan: 4–8 business days ● International: 10–20 business days
How do I determine when I will receive my order?
Estimating your delivery time is easy! Shipping times start the first business day after the order is shipped from our warehouse. Business days exclude weekends (Saturday & Sunday) and holidays.
For example: if the delivery option you choose at checkout is 3 Day Select and your order ships on a Wednesday, then the first shipping day you would count is Thursday and your package would be estimated for delivery on the following Monday.
Do you ship outside the 50 United States?
At this time homeandhoopla.com can only ship to the 50 United States. We are unable to ship orders to any US Territories such as Puerto Rico, Guam, or the Virgin Islands. Home & Hoopla does not currently ship to any international locations. We cannot ship to Hawaii if a product is restricted to ground shipping only. Please check the product page of your item to ensure it can be shipped to your location.
My order should be here by now, but I still don’t have it. What should I do? Before getting in touch with us, please help us out by doing the following: ● Check your shipping confirmation email for any mistakes in the delivery address ● Ask your local post office if they have your package ● Stop by your neighbors in case the courier left the package with them If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.